Commercial Product Manager Porto

Commercial Product Manager
Porto
Porto, Porto District, Portugal

Commercial Product Manager

Porto

Porto, Porto, Portugal

About us

bolttech is a growing global insurtech with a mission to build the world’s leading enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value.

Launched in 2020 in Singapore, bolttech’s 1, 600+ team serves customers in 35+ markets across Asia, Europe, North America, and Africa. With international licenses, an extensive partner network, and edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need.

In this position you will…

As a Commercial Product Manager, you will play a critical role in analyzing market landscapes, identifying opportunities, and delivering innovative general insurance, with a strong focus on device and consumer electronics protection insurance products and services that cater to evolving customer needs for European and African markets. You will work functionally with underwriting, pricing, sales, digital product, and engineering teams to ensure product viability, desirability, and successful launches from end to end.

You will be responsible for…

• Conducting comprehensive market research on broader general insurance and device protection and consumer electronics insurance trends across Europe and Africa, including customer needs, market trends, regulatory environment, and competitor landscape.
• Defining general insurance & device protection and consumer electronics protection product features and coverage based on the above insights to support business growth activities with prospective clients as well as existing partners.
• Leading the enhancement of existing protection insurance products to optimize customer value and business performance.
• Working closely with underwriting and pricing teams to ensure product viability and profitability while maintaining competitive positioning. Partner with sales teams to understand customer and partner requirements, ensuring market fit.
• Collaborating with project management, digital product, and engineering teams to oversee the development, testing, and launch of new protection programs.

For you to be successful…

…we expect you to be able to demonstrate the following key competencies:

Customer Focus:

• Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning.
• Responds quickly and effectively to new customer ideas and requests.
• Develops collaborative and dynamic working relationships to achieve the best possible outcomes.
• Resolves disputes using a range of tactics to prioritize positive outcomes.

Communication:

• Keeps relevant people accurately informed and
  -
  - date of both positive and potentially negative information.
• Concise in communicating and references relevant information tailored to the audience to support points.

Adaptable:

• Looks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner.
• Flexible in successfully juggling multiple requirements, ambiguity, and competing demands. Perseveres in challenging circumstances.
• Proficient and competent in navigating and using digital, data, and technology tools and software applications relevant to the role, including performing basic troubleshooting strategies.
• Understands and can explain the core technology and digital platforms, applications, and tools used and offered by bolttech (e. g. , AI, API, RPA). Able to explain how these provide competitive advantage.

You will require the following qualifications and skills:

• At least 6-8 years of experience with general insurance, in particular device protection, consumer electronics insurance, and insurtech trends.
• Ability to synthesize data, conduct market analysis, and make
  - driven product recommendations.
• Experience in balancing product desirability, viability, and feasibility to achieve business objectives.
• Track record of launching and optimizing innovative products in competitive markets.
• Experience working with digital product and/or engineering teams, understanding technology trends and digital transformation in insurance.
• Fluency in English.

Diversity and Inclusion:

At bolttech, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status, or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.