Collections Agent [139-003099-1] Oeiras

Collections Agent [139-003099-1]
Oeiras
Oeiras, Lisboa, Portugal

French Collections Agent – Hybrid | Miraflores, Algés

Are you fluent in **French** and have experience in **cash collection**? Do you want to work in a **multinational environment** with career growth opportunities? Then this role is for you!

Your Responsibilities:
Manage a portfolio of clients within an international setting
Ensure timely payments and follow up on overdue accounts
Handle customer complaints and forward them to the relevant subsidiaries
Retrieve missing accounting information via phone and email
Diplomatically negotiate and reinforce company policies
Maintain accurate records of interactions and complaints
Identify and propose solutions for customer account issues
Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients)

What We’re Looking For:
Fluent in French (C1) & English (B2)
Advanced Excel & SAP skills
3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus)
Strong finance knowledge and attention to detail

What We Offer:
Hybrid work model
Monday to Friday | 08:30 - 17:30
40h/week schedule
Base Salary
Meal Allowance: €8.32/day

Ready for this opportunity? Apply now and join an international team!