Client Services Associate (French Speaking), Lisboa
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Client Services Associate (French Speaking), Lisboa
Location: Lisboa, Portugal
Job Category:
Other
Salary: €22, 500 + uncapped commission
EU work permit required:
Yes
Job Description:
pro
Sapient is a global Expert Network firm. We provide clients with rapid access to
- quality, relevant expert insights, through a combination of
- class client services and innovative AI technology. Whether it’s a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.
We are a venture
- backed
- up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 260 employees, we are one of the UK's fastest growing and most successful female
- founded businesses.
Aligning to this we will be hiring our next class of associates in January 2025!
Please submit all applications in English.
What is an Associate?
As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a
- paced
- driven environment, pro
Sapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.
You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!
The key duties of this role will include:
- Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies, and business topics to ensure a good base level of understanding of your client’s needs.
- Expert Sourcing: A large part of your day will be spent sourcing experts on a global scale by:
1) Utilising our AI-driven Platform to find potential matches from within our existing network and
2) Utilising professional networking sites and other online resources to source new experts to join our network.
- Expert Communication: Employing a mix of outbound methods to reach experts, you’ll then engage with and vet them to evaluate their suitability for the brief.
- Project Management: Work closely with your team to meet project deadlines and exceed clients’ expectations.
The key skills needed for this role are:
- The drive to meet and exceed personal targets.
- A
- focused mindset, committed to surpassing client expectations. - Excellent communication skills with fluency in English (fluency in French is mandatory).
- A curious nature, enjoying the opportunity to learn about various industries.
- Enjoy working in a team and collaborating with others.
- Hybrid working (a maximum of 3 days in the office).
- Up to €9. 60 meal voucher per day.
- Tenure Gifts - Vouchers, extra holiday, and sabbaticals for each year of employment.
- Enhanced Maternity & Paternity pay.
- Enhanced sick pay (up to 10 days per year).
- Team outings and celebrations.
Next Steps. . .
- You'll meet with a Talent Team member to discuss the role.
- At the second stage, you will meet with a Senior Associate and Team Lead, participating in a Case Study.
- Final Stage: meet with one of our Associate Directors to discuss your fit for the position.
We encourage applications from diverse candidates and are committed to building an inclusive workplace.
At pro
Sapient, we are an equal opportunity employer. All employment is decided based on qualifications, merit, and business need.
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