Chefe de Sala | Enoteca 17.56 - Vila Nova de Gaia - Grupo Romando Vila Nova de Gaia

Chefe de Sala | Enoteca 17.56 - Vila Nova de Gaia - Grupo Romando
Vila Nova de Gaia
Vila Nova de Gaia, Porto District, Portugal

Job Summary:

We are seeking an exceptional Chefe de Sala to lead our food and beverage team at Enoteca 17. 56 in Vila Nova de Gaia - Porto, Portugal.

Key Responsibilities:

• Manage a
  - performing team of sommeliers, waiters, bartenders, and support staff.
• Establish clear objectives, KPIs, schedules, policies, and procedures to drive excellence.
• Maintain the highest quality of food and beverages by monitoring preparation, presentation, and taste.
• Coordinate special events and ensure seamless execution.
• Effectively manage costs, including purchasing, inventory, waste control, and labor cost control, to achieve profitability.
• Oversee customer service, ensuring exceptional experiences and prompt responses to guest concerns.
• Ensure compliance with health, safety, and licensing regulations.
• Analyze sales data to identify opportunities for growth and develop strategies to increase revenue.

Main Qualifications:

• Degree or training in food service management (or related fields).
• Fluency in Portuguese and English.
• Proven experience in complex operations, luxury businesses, and leading large teams (over 75 employees).
• Strategic leadership and vision.
• Results-focused approach.
• Flexibility and adaptability.
• Conflict resolution and planning skills.
• Effective communication and interpersonal skills.