Central Key User Digital Solutions Lousado

Central Key User Digital Solutions
Braga
Lousado, Braga, Portugal

Social network you want to login/join with:

Central Key User Digital Solutions, Lousado

Client:

Not specified

Location:

Not specified

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0901e67f93f4

Job Views:

5

Posted:

08. 02. 2025

Job Description:

Job Description

We’re always in the market for the perfect match at Continental. Our Tires Digital Solutions Competence Center develops the latest, most innovative digital tire management systems.

We are a global, diverse and very agile team that gives our people the freedom to act. We create tire solutions that make a difference for fleets and vehicle manufacturers around the globe. And we do it all, from ideation and product development to logistics, marketing, brand management and customer care.

If you love the freedom to create new technology solutions and drive them from idea to implementation, Continental’s Digital Solutions Competence Center is the perfect match for you.

In collaboration with the engineering, software development and IT teams, you will:

1. Be the Central Key User for Conti
   Connect and upcoming applications, and be responsible for 2nd Level Support;
2. Ensure
   - free operation for all DS related SW and HW solutions;
3. Ensure proper SW testing and flawless deployment of new functionalities;
4. Manage product releases (planning, communication, feature activation, release notes/documentation);
5. Standardize processes in regard to ticket handling, training creation and general customer support process;
6. Based on
   -
   - date documentation, trainings and material, bring users up to speed in no time;
7. Contribute in
   - up and improving of processes to ensure high quality master & transactional data;
8. Collect requirements/feedback from markets and customers on a regular basis for the operations area in alignment with other interfaces;
9. Manage the interfaces to other systems linked to Conti
   Connect and ensure alignment.

Qualifications

1. University degree in Computer Science, Business Administration, Information Technology, or related field;
2. > 1 year of experience in solution design/conceptualization;
3. Experience in customer interaction/partnership management;
4. Experience managing requirements & releases related to digital solutions;
5. Experience in operations and/or support of IT systems (desirable);
6. Agile methodologies (Scrum/Kanban);
7. Passion to perform in a very dynamic and complex work environment outside your comfort zone;
8. Ability to deal with and resolve conflicting interests and targets;
9. Proficient English language skills (written/spoken).

Additional Information

1. Responsibility and the opportunity to actively shape the future of digital tire management;
2. Integration in a dynamic international work environment;
3. Continuous opportunities for the promotion of talent and training.