Business Analyst
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
MAIN PURPOSE
Richemont is looking for a talented and highly motivated Product Specialist to join our enthusiastic and dynamic Omnichannel Content Foundations (OCF) team in Lisbon.
As a Business Analyst / Configuration Analyst, you should have the ability to interpret brands and users’ requirements and convey them into functional and technical specifications, but also to implement or modify features in a PIM/DAM Saa
S Tool.
You have a proven track record of rock-solid analytical skills and thrive on problem solving as you are responsible for understanding the business use cases and for translating these into tasks for their execution by product specialists or by yourself, using tool configuration.
Your communication skills will help to ensure that the challenges and requirements are understood by the team and will participate in the solution developed by the team.
We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment.
KEY RESPONSIBILITIES
- Analyze/clarify business needs and prepare documents like functional and technical specifications,
- files,
- cases, user stories, wireframes, process flows, and product backlog; - Configure PIM/DAM Saa
S Tool (Sitecore Content
Hub) in order to implement new features or adapt existing ones; - Support Project Managers/POs/Solution Architects in translating business requirements into specifications;
- Support Product Specialists/DEVs/Support Team members in implementing or updating features;
- Support Architects and Developers in developing and improving activities;
- Assist in collating
- hoc reporting; - Create Proof Of Concept based on given Business requirements;
- Implement project processes and best practices;
- Adhere to policies, guidelines, and procedures while development is carried out;
- Create Support tickets for bugs and
- up on them; - Create and update tickets in Jira;
- Testing.
REQUIREMENTS
- B. Sc. or M. Sc. in Computer Science, Software Engineering, or a related field;
- 5+ years of experience as a Business Analyst / Product Specialist;
- Proven ability to work effectively in a highly collaborative and international environment;
- Strong analytical,
- solving, and organizational skills; - Must have experience in delivering implementations meeting typical Saa
S content project success factors, including improved data quality, improved publishing workflow, and content management; - Previous experience configuring data and content management Saa
S tools (PIM/DAM Content management system in particular Sitecore Content
Hub) is a strong plus; - Understanding of Entity-Relationship and Non-Entity-Relationship models;
- Excellent interpersonal skills;
- Ability to contribute towards a team effort;
- Initiative and
- confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities; - Excellent communication skills (written and verbal) in English. Other languages are a plus.
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