Brokerage - Export - Team Leader Porto

Brokerage - Export - Team Leader
Porto
Porto, Porto District, Portugal

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for someone who can help us improve our services and customer satisfaction by performing Team Leader duties in the Brokerage department. You are part of this team! Do you enjoy working in a dynamic and stimulating work environment, with new challenges to solve every day? Do you consider yourself a person who is able to work in complex situations with defined deadlines?

If so, don't waste any more time and sign up now!

What do you do in a day?

• Daily management of personnel under your responsibility (role assignment, task monitoring, etc. )
• Communication:
  - work instructions, procedures, department meetings, etc.
• Facilitate the correct execution of procedures and systems management.
• Carry out general brokerage and tax assessment tasks for importing international orders, to ensure business and customer satisfaction.
• Support daily (and holiday) resource planning, adjustments and plan execution.
• Ensure assessment of duties and taxes complies with local regulations of the Customs Agency and other agencies.
• You will work as a team with colleagues in your area, to achieve the company's objectives, complying with customs regulations.
• Other technical and administrative tasks inherent to the role.

What do we expect from you?

• Flexible and analytical profile, with a taste for solving problems and making decisions.
• Definition and monitoring of KPIs.
• Professional training is essential. University training will be valued.
• Experience or training in international trade or similar is valued.
• Previous experience in team management is valued.
• Knowledge of MS Office systems: Excel, Outlook – User level.
• Schedule flexibility. Working hours: 14:00 - 22:00, Monday to Friday.
• Essential knowledge of English (B1).
• Knowledge of Spanish is valued.
• Fluent in Portuguese.
• Previous experience in Logistics and Transport is valued.
• Results orientation.
• Troubleshooting.
• Team spirit.

How we recruit

At UPS, equal opportunity, fair treatment and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion and compensation based on merit, experience and other
- related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation or gender identity.

A little about our business

Founded in 1907 as a postal company in the United States, UPS has grown into a global company with one of the most recognized and admired brands in the world. We have grown to become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories around the world.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.