Beauty Advisor With French In Porto Porto

Beauty Advisor With French In Porto
Porto
Porto, Porto, Portugal

Description

Are you looking for your next career move as Beauty Advisor? Are you a communicative person? Do you understand the importance of delivering the best customer service? Then, you are the perfect match for this job!Share your passion for beauty products and work for a luxury brand. What you'll do
As a Beauty Advisor, you'll set and maintain the highest levels of service for consumers and guests;Provide advice, answer questions, and promote the client's brands in every interaction;Communicate with consumers by telephone, email, live chat, messaging and social media;Provide advanced sales through servicing to ensure well rounded and complete beauty solution for consumers;Place orders, resolve technical queries, and undertake associated administrative activities;Provide first contact resolution on service inquiries, complaints and on complex consumer questions within a variety of topics;Liaise with leadership and other teams to ensure a full resolution for the consumer;Understand the potential risk to the business of some inquiries/complaints;Show awareness when cases need to be escalated to an I&E advisor or Team Leader (i. e. viral social media public posts).

Requirements

Fluent level of written and verbal communication skills in French;Good level of written and verbal communication skills in English (minimum B2);Excellent communication skills and social intelligence – empathy,
- awareness, cultural sensitivity;As a Customer Care for Beauty Products, you'll need previous call center experience in sales and/or customer service capacity;Aptitude for
- solving;Dynamism and team spirit;Flexible and quick learner, able to adapt continuously.

Offer

Excellent work opportunity in a leading multinational company;Stable work and career progression; Inspiring leadership;Working with global brands;Employees empowerment and value;Health Insurance since day one in the company;Reimbursement of your initial flight costs after 9 months and airport pick up;Annually complementary return flight to your home country (within Europe);Possibility to live in one of our apartments;Free organized sport activities and events.

Conocimientos:Beauty Advisor, Beauty, Job In Porto, Relocation Package