Assistant GBS Credit & Collections - English Speaker Porto

Assistant GBS Credit & Collections - English Speaker
Porto
Porto, Porto District, Portugal

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Assistant GBS Credit & Collections - English Speaker, Porto

Client:

Location: Porto, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 829ccbd21657

Job Views: 4

Posted: 20. 03. 2025

Expiry Date: 04. 05. 2025

Job Description:

Purpose & Overall Relevance for the Organization:

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.

The pursuit of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

Key Responsibilities:

1. Ensure a timely collection of receivables by working closely with the customer and internal stakeholders and solve any causes of
   - payment.
2. Ensure that all payments received are allocated accurately and timely without any errors.
3. Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
4. Manage customer relationships, which includes problem resolution and root cause analysis.
5. Assess and review the credit risk on the customer on a regular basis to mitigate risk for adidas according to credit policy.
6. Perform review, analysis, and proposal of release on credit block deliveries.
7. Provide insight into the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
8. Track disputes, forward to the right department for their solution and
   - up until their closing.
9. Identify improvement opportunities and support their implementation.
10. Ensure desktop procedures are updated in line with standards and policies.

Key Relationships:

1. Cash Application
2. Customer Primary Data
3. Account and Sales Operations
4. Market Finance

Knowledge, Skills and Abilities:

1. Good Finance Acumen
2. Knowledge with Excel
3. Ability to read, write, and communicate in English in a business environment setting
4. Ability to pay close attention to detail
5. High degree of customer orientation
6. Good
   - solving and analytical skills
7. Self-motivated and
   - directed individual
8. Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious

Requisite Education and Experience / Minimum Qualifications:

1. University degree in Accounting, Business Administration or similar field
2. 1 year relevant work experience in accounting / corporate finance area
3. Broad and deep theoretical understanding of job function