Application Support Specialist Porto

Application Support Specialist
Porto
Porto, Porto District, Portugal

We’re looking for the special, unique and amazing YOU!

At KCS IT, we look for the ones that stand out, for those that always want to be better and fight for it, and for those who have the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork.

At KCS we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability or any factor other than merit. All applications with skills for the position are welcome!

We are looking for an Amazing: Senior Application Support for a hybrid project based in Oporto.

Seniority: +3 years

Type of position: hybrid in Porto

Main Tasks & Responsibilities:

• Effectively manage and solve production incidents.
• Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, Disaster Recovery procedures, etc. ).
• Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need).
• Manage backup data and ensure regular restoring tests.
• Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines.
• Control load capacity for the applications.
• Contribute consistently to the continuous automation and improvement of existing procedures.
• Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Areas: Support of banking applications / Windows and Linux servers / Scripting / Agile methodology.

Qualifications:

• Main Technical Requirements: 3+ years of experience in similar roles;
• Good knowledge on both Linux and Windows environments;
• Good knowledge of scripting languages (Shell, Python and/or Power
  Shell);
• Experience with databases (Oracle, Sybase, SQL Server and/or My
  SQL);
• Experience with Infrastructure backups;
• Experience with monitoring tools (ideally Zabbix or Grafana);
• Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
• Good networking knowledge.

Why should you become part of our family?

• You can develop a career that fits you: your career development is personalized, taking into consideration your needs and goals from a short to long term.
• Interesting Challenges Ahead: you can work for several clients from different sectors of activity.
• Free training programs: Our training and certification programs in languages, tech, behavior and business will help you to reach your full potential faster.
• International projects in Benelux: you can gain international experience in Benelux and balance a new way of living with work.
• Take care of your
  - being: Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days… all remote!

Who are we?

Founded in 2008 and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. Our commitment to talent development is unmistakable in the recent opening of the Porto, Leiria and Azores hubs, which aims to develop technology for the national and international market. Since 2018 we have been elected one of the 10 major companies in the “Index of Excellence”, an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Banking