Application Support Engineer Porto

Application Support Engineer
Porto
Porto, Porto District, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• Decskill Talent: We believe that our people are key to our success.
• Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

We are looking for an Application Support to join us in a support project.

Responsibilities:

• Effectively manage and solve production incidents
• Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, Disaster Recovery procedures, etc. )
• Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA, and networking
• Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need)
• Manage backup data and ensure regular restoring tests
• Monitor applications and infrastructure effectively, compliant with the established SLA for all business lines
• Control load capacity for the applications
• Contribute consistently to the continuous automation and improvement of existing procedures
• Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Requirements:

• Minimum 4 years of experience in similar roles.
• Good knowledge of both Linux and Windows environments.
• Experience with BMC/Control-M or other industrial scheduler.
• Good knowledge of scripting languages (Shell, Python, and/or Power
  Shell).
• Concepts of databases; experience with Infrastructure
  - ups.
• Experience with monitoring tools.
• Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos.
• Good networking knowledge.

Other Requirements:

• Good level of English - minimum B2 (mandatory).
• Dev
  Ops mindset.
• Ability to keep up with a demanding and
  - paced environment.
• Willingness to learn and evolve.

If you’re interested in this job please send your CV in English to estefania. rodrigues@decskill.com.

Decskill is committed to equality and
- discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Banking