Application Support Engineer - Asset Management Porto

Application Support Engineer - Asset Management
Porto
Porto, Porto District, Portugal

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Client:

Natixis in Portugal

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5ab5e6db0b22

Job Views:

3

Posted:

15. 03. 2025

Expiry Date:

29. 04. 2025

Job Description:

We are looking for Application System Engineers (local contract) to work within our CIB Business Units. As a part of one of these teams, you will be expected to develop technical and functional knowledge and handle support for the assigned applications, to be
- active towards incident management and about identifying effective solutions to recurrent incidents, to continuously improve and automate procedures, to keep documentation up to date and to keep up with the dev team with regular
- ups.

Main Tasks & Responsibilities:

1. Effectively manage and solve production incidents;
2. Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc. );
3. Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
4. Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
5. Manage backup data and ensure regular restoring tests;
6. Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
7. Control load capacity for the applications;
8. Contribute consistently to the continuous automation and improvement of existing procedures;
9. Work closely with the development teams on defining the architecture of new applications, according to the infrastructure.

Main Technical Requirements:

1. Minimum 2 years of experience in similar roles;
2. Good knowledge on both Linux and Windows environments;
3. Experience with BMC/Control-M or other industrial scheduler;
4. Good knowledge of scripting languages (Shell, Python and/or Power
   Shell);
5. Experience with JBoss, Tom
   Cat, Apache or IIS;
6. Experience with databases (Oracle, Sybase, SQL Server and/or My
   SQL);
7. Experience with Infrastructure
   - ups;
8. Experience with monitoring tools (ideally Zabbix or Grafana);
9. Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
10. Good networking knowledge.

Other Requirements:

1. Good level of English - minimum B2 (mandatory);
2. Dev
   Ops mindset;
3. Ability to keep up with a demanding and
   - paced environment;
4. Willingness to learn and evolve;
5. Good communication skills;
6. Ability to work in a team.

Additional Information:

At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.

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