Application Production Support Lisboa

Application Production Support
Lisboa
Lisboa, Lisboa, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Application Production Support!

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios.
• Provide business, team members, and other project/task partnering teams updates on the issue/task/project.
• Understand the underlying issue and the associated patch fix/release and identify systemic issues. Contribute towards better
  - release checkouts.
• Improve
  -
  - day tasks by writing scripts and automating
  - oriented tasks.
• Availability to work during Holidays / Weekends as per
  - defined needs and on a rotational basis with the rest of the team.

Requirements:

• Application Performance Monitor (Specifically Dynatrace).
• General IT infrastructure knowledge.
• Particular knowledge and experience with Red
  Hat Linux.
• Shell scripting.
• Autonomous and proactive person.
• Team player.
• Think
  -
  -
  - box and come up with new ideas/improvements for the processes.
• Organizational Skills.
• Good level of English.

If you’re interested in this job, please send your CV to cesaltina. abreu@decskill.com with reference “CA/Support