Application Production Support
Direct message the job poster from QUANTEAM - Portugal (RAINBOW PARTNERS Group)
Talent Acquisition & Business Manager @ Quanteam - Portugal
Who are we?
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 980 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca. Committed to sustainability (Ecovadis Gold), diversity (gender index: 92%), and quality of work life (Best Workplace Experience), Quanteam is a
- thinking enterprise.
With a dual expertise in both business and IT, Quanteam supports its corporate clients (investment banks, asset management companies, private and retail banks, custodians, etc. ) across the entire Front-to-Back spectrum in evolving their business activities and transformation projects.
Our teams are organized into 5 expertise areas:
- Risk, Compliance, and Regulatory
- Operations and Finance
- Transformation and Organization
In 2023, Quanteam generated a revenue of €74. 6 million.
We are looking for a Application Production Support
MAIN TASKS:
- Provide support to users of the systems in a timely and efficient manner
- Build and maintain a knowledge base regarding support issues and their resolution
- Build a working knowledge of the systems and business area to provide a high level of support
- Process requests for specific actions (processing, extraction, specific work, etc. )
- Create control points as part of procedures and operating methods to ensure that work goes smoothly and draft ad hoc reporting
- Prepare environments for releases and ensure that the implementation and
- production tests are carried out
YOUR PROFILE AND SKILLS:
- Oracle
- ITIL
- Ansible
- Service Now
- French - nice to have
- Hybrid regime in the Porto office
If you feel this opportunity is for you, send your CV and join our team!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting
Industries
IT Services and IT Consulting and Banking
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