Account Optimization Manager Aveiro

Account Optimization Manager
Aveiro
Aveiro, Aveiro District, Portugal

Account Optimization Manager page is loaded

Account Optimization Manager

Apply locations: Portugal - Carcavelos Home Based - Portugal

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: R-00021418

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re
- changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300, 000 hotels worldwide, 60, 000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are
- driven, with a
- first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3, 500 people worldwide.

JOB DESCRIPTION:

Working as part of a
- performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.

• Negotiate the best commercial (rates, inventory, releases, OVR, MC) and financial (credit terms, payment terms) conditions.
• Manage inventory strategically (hotel
  - nights) so it can be sold to the right customer at the right time and for the right price.
• Understand, anticipate and influence suppliers’ behavior in order to maximize the operating margin.

Accountabilities & Responsibilities:

• Negotiating and contracting renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy by conducting
  -
  - face visits to top 5% hotels in the portfolio and periodic remote interactions with the rest of the portfolio to improve existing commercial conditions.
• Ensure renewed contracts are live with sufficient lead time to capture early bookings.
• Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
• Explain tools and procedures to suppliers, giving demonstrations, providing materials and contact support information.
• Ensure suppliers comply with Health & Safety, giving the proper support to the H&S specialist agents.
• Prioritize and turn around campaigns and opportunities.
• Understand, analyze and identify business trends and opportunities in the destination from region’s trading report, destination news and happenings.
• Explain performance of the destination or specific hotels when required with clear insight on key causes of performance.
• First contact by hoteliers, administration department, final client, and other departments; as a result, they have to deal with all types of problems.

Profile Requirements:

• Well organized, ability to manage multitask & prioritize, resistance to stress, high level of resilience.
• Combination of analytical and commercial skills.
• Excellent communication, especially over phone or email.
• Strong computer applications skills (Microsoft Word, Excel).
• Excellent English both written and oral, expertise in local languages covering the suppliers' needs. Must like challenges and work towards targets.

Experience:

• Tourism industry experience.
• Experience in sales /
  - commerce / revenue.

You will have the opportunity to work for a company that is going through significant change in becoming the world’s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package, you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

About Us

ESG (Environment, Sustainability, Governance)

Now more than ever, ESG is critical to our business, and we don’t just talk about it, we put our words into action.

We’ve joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement.

We’ve been certified as carbon neutral for four years in a row.

We’re committed to protecting the environment in all the places we work.

We support the economic and social development of our regions through our Corporate Volunteering Programme.

We respect human rights and work hard to make sure we don’t commit any violations.