Account Manager Lisboa

Account Manager
Lisboa
Lisboa, Lisboa, Portugal

How cool do you think it is to create a new industry? At Pleez we are helping restaurants optimise their food delivery revenues. We created the first power
BI for restaurants, that matches performance data (sales, orders, margin, etc) with market intelligence (competition, live promotions, market evolution) to give strategic insights.

Company Values

1. Lead the market. Never follow.
2. Direct and constructive feedback is mandatory. Else is bullshit.
3. We don't see problems. We get excited with hard challenges.
4. We respect cash. We are lean.
5. Aim greatness not perfection.
6. We focus on the long term impact.
7. Data is at the core of our decisions.
8. Clients are our north star.
9. We work targets, not hours.

The role

- Be the face of Pleez after client acquisition;

- Develop and maintain strong relationships with clients;

- Responsible for decreasing churn rate;

- Track and report on operational performance, and also clients feedback about potential product improvements;

- Optimize and implement onboarding processes for restaurants;

- Continuously monitor industry trends and best practices to provide innovative solutions for clients.

In this role, you'll not only be responsible for managing accounts in Portugal but you will also manage clients in our exciting new market in the UK. You'll have the opportunity to work with a dynamic team and help drive growth for our clients by providing strategic insights and recommendations. Come join our team and take your career to the next level with Pleez!

Ideal profile

• Focused on results;
• Proactive and resilient: with Duracell batteries;
• A customer-centric attitude and the ability to create long lasting relationships with our partners;
• Fluent in English understanding, both spoken and written;
• Team player;
• Critical mindset to give inputs to the product development market fit;
• Previous experience in food tech and
  - ups is a plus.