Account Manager (Digital Marketing Agency), Lisbon Lisboa

Account Manager (Digital Marketing Agency), Lisbon
Lisboa
Lisboa, Lisboa, Portugal

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Client:

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3b435fd45c72

Job Views:

6

Posted:

09. 02. 2025

Job Description:

As the Account Manager, you are responsible for owning
-
- day client relationships, direction, project execution, and ultimately, the success of jetfuel. agency’s assigned,
- profile accounts.

This role is ideal for a leader who is tenured in omnichannel campaign execution and strategy, is an expert in client relationship management and
- solving, and will manage a team of one or more Coordinators, helping them develop their skills to win, manage, and grow client business. The ideal candidate should be proactive in nature, a critical thinker, and a mentor.

This position is fully remote, with regular weekly and monthly internal and client calls.

Qualifications

• 3-5 years of experience in digital marketing and advertising
• Knowledge of marketing platforms such as Facebook, Instagram, Google, and Tik
  Tok Ads
• Prior experience in account management or account coordination a plus
• Broad range of experience in multiple advertising channels, including but not limited to:
• Demonstrated paid media knowledge
• Demonstrated ability to successfully monitor new paid trends and products and evaluate application to agency and client
• Budget/pacing and billing
• Demonstrated understanding of integrated media, client scope, and industry trends

Principal Responsibilities / Accountabilities

• Serve as head of communications and main point of contact for all assigned accounts; own all communications between agency and client
• Effectively communicate, prioritize, and strategize between all parties (jetfuel. agency departmental teams [Ops, Design, and Marketing teams] and clients) as established leader of assigned jetfuel. agency clients
• Have a strong understanding of the brand's industry, culture, voice, and competition
• Establish project plans and timely execution for all deliverables, including campaigns, branding, and more
• Serve as source of truth for requirements, assets, and details for all projects
• Review and provide all feedback on all deliverables, serving as the client voice and keeping in mind strategy/client goals
• Cultivate strong relationships with clients and internal agency team members and partners
• Continually look for areas to grow and innovate on accounts by working with internal teams to provide strategic solutions and recommendations
• Act as a mentor and help manage the team by leading by example and fostering the talents of those working with them
• Problem-solve and innovate for issues and challenges not yet explored, attempted, or accomplished
• Share learnings, best practices, and innovative wins across the organization
• Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech, and software
• Ensure KPIs are being met by having a strong pulse on performance and pacing; use performance insights to develop strategies that help meet KPIs by closely collaborating with the team
• Consult, educate, and negotiate with clients and agency partners
• Present recommendations/ideas to client and internal team
• Educate client team on the latest trends, best practices, technological advancements

Must-Haves

• Excellent communicator who is able to craft and tell a consistent story to executives, team members, and clients via written and vertical communication
• Manage the media team successfully from a project management, feedback, and efficiency standpoint
• Ability to follow up on tasks to ensure deadlines are hit across many projects at once
• Highly strategic and able to balance
  - term strategy with
  - term results
• Deeply analytical with a bias for action
• Ability to dissect data and draw insights that drive the business forward
• Natural leader with ability to motivate, coach, and drive teams forward

Additional Information

Benefits and Perks of the Job

• Competitive Pay
• Paid Time Off, so you can take some time off to recharge
• 100% Remote: avoid the stress and hassle of a commute and raise your productivity.
• Raise your game: work with highly driven individuals and grow professionally and personally
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