Account Executive, Carrier Channel
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Job Title: Account Executive
Job Description:
The Account Executive will develop the Portuguese Carrier Channel through strong engagement with the Carrier partners in their territory. You will improve Carrier partners' performance across i
Phone and the entire Apple ecosystem of products and services by growing positive relationships at all levels within their organisations and understanding their focus areas, objectives, and priorities.
Responsibilities:
- Develop and implement a yearly account plan and quarterly business reviews for each assigned Carrier partner to achieve shared goals and track progress of all partner engagements within the account.
- Conduct regular business reviews to identify gaps, opportunities, and assess progress.
- Gather, analyse, and report business results and trends to the Apple leadership team providing insightful recommendations.
- Work with key partners, internal and external, to drive
- generation activities, identify new opportunities, coordinate fulfilment logistics, and improve the physical and digital customer experience. - Identify sales opportunities and drive mobile business transformation by clearly and effectively delivering i
OS messaging to customers. - Represent the needs of Carrier key partners within Apple, identifying challenges and opportunities.
- Track issues or concerns and ensure they are properly addressed.
- Ensure that the Partners' sales teams are trained properly on Apple solutions and are able to deliver a premium customer experience.
Minimum Qualifications:
- 6+ years experience working in channel account management, ideally within the carrier channel building sustainable, collaborative, and trustful relationships.
- Ability to build influential relationships with carrier partners at different executive levels.
- Ability to define and communicate the Apple proposition in a persuasive, charismatic, engaging, and confident manner.
- Demonstrated
- solving skills and an agile mind to successfully deliver plans that get results. - Keen analytical ability to convert data into business intelligence while staying focused on the overall objective.
- Fluent in Portuguese and English.
Preferred Qualifications:
- Focus on customer experience and a drive for excellence - strong attention to detail in all you do.
- The highest level of integrity, honesty, and accountability in all that you do, every single day.
- Ability to complete
-
- day activities autonomously, prioritizing to drive what matters.
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